Watch Repair FAQ
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Simply contact us with the brand, model, movement type (automatic or quartz) and a brief description of the issue. Photos are helpful but not essential. We’ll assess the watch and provide a clear quote before any work begins.
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Basic inspections are usually free. If a more in depth diagnostic is required, we’ll always let you know in advance.
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Yes. We work with a wide range of luxury and premium watch brands, including mechanical, automatic, and quartz watches. If we believe a watch requires brand-only servicing, we’ll advise you honestly.
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Timeframes vary depending on the repair:
Battery replacement: 1-4 days
Minor repairs: 3-7 days
Full servicing: 2-9 weeks
We’ll give you an estimated turnaround once the watch is assessed.
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Where applicable, watches are resealed and pressure tested after repair. Water resistance cannot be guaranteed on older or previously damaged watches we’ll always be upfront about this.
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We use genuine or high-quality equivalent parts, depending on availability and your preference. All part choices are explained before work begins.
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If a repair isn’t economically viable or technically possible, we’ll tell you honestly no pressure, no unnecessary charges.
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Yes. All completed repairs include a repair warranty (length depends on the work carried out). Details are provided when your watch is returned.
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Yes. We accept watches by secure, tracked delivery. Packaging and shipping guidance will be provided to ensure your watch arrives safely.
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Yes. JF Jewellers also specialises in luxury watch sales and authentication, meaning your watch is assessed by experienced hands whether you’re repairing, selling, or buying.
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📩 Contact us with your watch details, and we’ll guide you through the process from start to finish.